“Take a test drive of, and let us know what you think,” said MDTA Executive Director James F. “DriveEzMD is a customer-focused experience for all Maryland tolling customers, and as part of this initiative we’ve more than tripled our customer call-center representatives and expanded and enhanced our virtual services.”Īs with any new technology, the MDTA does expect to encounter some technical issues during the early days of the system’s launch, and we appreciate customers’ patience during this major transition. “We can’t thank our customers enough for bearing with us during the down time needed to bring our next generation of tolling online,” MDTA Chairman and Maryland Transportation Secretary Gregory Slater said. Call center hours have been expanded to assist customers, and are now Monday through Friday from 7 a.m. is online to serve you and the toll-free 1-88 service line is staffed with customer service representatives ready to welcome you to the next generation of tolling.

Now that DriveEzMD is live, all MDTA Customer Service Centers have reopened to the public with COVID-19 protocols still in effect. Designed to “Keep Maryland Moving,” DriveEzMD makes it easier than ever to travel the state’s toll facilities with its new website, web chat, expanded customer call center, new toll payment choices, text notifications and more. Got Ideas on How to Make Baltimore Better?Īnnapolis || Anne Arundel County || Baltimore County || Cecil County || Columbia || Dundalk || Harford County || Maryland || Parkville || Washington DC || OdentonĬCBC || Goucher || JHU || Loyola || MICA || Towson || UB || UMB || UMBC || UMDīALTIMORE, MD (April 29, 2021) – The Maryland Transportation Authority (MDTA) today launched DriveEzMD, the new home for all things tolling in Maryland. Look Up Your Representative on the City Council

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